Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website or use our Storytella platform. They help us provide you with a better experience by remembering your preferences, keeping you logged in, and analyzing how you use our service.

This Cookie Policy explains what cookies we use, why we use them, and how you can manage your cookie preferences.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for our platform to function properly and cannot be disabled. They include:

• Authentication Cookies: Maintain your login session through Supabase authentication
• Security Cookies: Protect against cross-site request forgery and other security threats
• Session Cookies: Remember your preferences and settings during your visit
• Load Balancing Cookies: Ensure optimal performance by distributing server load

2.2 Functional Cookies

These cookies enhance your experience by remembering your choices and personalizing the platform:

• User Preferences: Remember your language, theme, and interface settings
• Project Data: Cache information about your current projects and workflows
• Feature Toggles: Remember which features and tools you've enabled or disabled
• Onboarding State: Track your progress through our setup and tutorial processes

2.3 Performance and Analytics Cookies

These cookies help us understand how you use our platform so we can improve it:

• Usage Analytics: Collect anonymized data about feature usage and user interactions
• Performance Monitoring: Track page load times and technical performance metrics
• Error Tracking: Identify and fix bugs or issues you may encounter
• A/B Testing: Test different versions of features to improve user experience

2.4 Third-Party Service Cookies

Our platform integrates with various third-party services that may set their own cookies:

• Payment Processors: For secure payment processing and subscription management
• Authentication Services: For user login and session management
• Content Delivery Networks: For faster loading of assets and resources
• API Services: For platform integrations and external service connectivity

3. How We Use Cookies

3.1 Account Management

Cookies help us:

• Keep you securely logged in to your account
• Remember your account preferences and settings
• Maintain your session across different parts of the platform
• Protect your account from unauthorized access

3.2 Platform Functionality

Cookies enable us to:

• Save your work and projects automatically
• Remember your preferred tools and workspace layout
• Provide personalized content recommendations
• Maintain consistency across different features

3.3 Service Improvement

Cookies allow us to:

• Analyze usage patterns to improve our AI algorithms
• Identify popular features and areas for enhancement
• Monitor performance and fix technical issues
• Test new features with selected users

4. Cookie Duration

We use both session cookies and persistent cookies:

4.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They're used for:

• Maintaining your login session
• Remembering temporary preferences
• Tracking your current workflow state

4.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They're used for:

• Authentication: Up to 30 days to keep you logged in
• Preferences: Up to 1 year to remember your settings
• Analytics: Up to 2 years for usage analysis
• Security: Up to 1 year for fraud prevention

5. Managing Your Cookie Preferences

5.1 Browser Controls

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies from all websites
• Block cookies from specific websites
• Delete cookies that have already been set
• Get notifications when cookies are being set

5.2 Browser-Specific Instructions

5.3 Impact of Disabling Cookies

Please note that disabling certain cookies may affect your experience:

• Essential Cookies: Disabling these may prevent you from logging in or using key features
• Functional Cookies: You may need to re-enter preferences each time you visit
• Analytics Cookies: We won't be able to improve the platform based on your usage

6. Third-Party Cookies

Some cookies on our platform are set by third-party services we integrate with:

6.1 Payment Processing

Our payment processor sets cookies to process payments securely and prevent fraud. These cookies are essential for subscription management and billing.

6.2 Authentication and Data Storage

Our authentication service sets cookies for user login and session management. These are essential for keeping you logged in and protecting your account.

6.3 AI and Analytics Services

Our AI and analytics service providers may use cookies for service optimization and security. These services process your data according to their respective privacy policies.

7. Data Protection and Security

We implement appropriate security measures to protect the information collected through cookies:

• Encryption: Sensitive cookie data is encrypted both in transit and at rest
• Secure Transmission: Cookies are transmitted over secure HTTPS connections
• Access Controls: Only authorized personnel can access cookie-related data
• Regular Audits: We regularly review our cookie usage and security practices

8. International Data Transfers

Some of our cookie data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers, including:

• Adherence to applicable data transfer frameworks
• Contractual protections with third-party service providers
• Implementation of technical and organizational measures

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Updating the "Last updated" date at the top of this policy
• Sending you an email notification for significant changes
• Displaying a notice on our platform when you first visit after changes

10. Your Rights

Depending on your location, you may have rights regarding cookies and similar technologies:

• Consent: The right to give or withdraw consent for non-essential cookies
• Access: The right to know what cookies are being used and why
• Deletion: The right to request deletion of certain cookie data
• Objection: The right to object to certain types of cookie usage

11. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

For more information about our data practices, please also review our Privacy Policy and Terms of Service.