Terms of Service
Last updated: December 22, 2025
1. Acceptance of Terms
These Terms of Service ("Terms") govern your use of the Storytella platform and services (the "Service") operated by Storytella, LLC ("we," "our," or "us"). By accessing or using our Service, you agree to be bound by these Terms.
If you disagree with any part of these Terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.
2. Description of Service
Storytella, LLC operates an AI-powered animation platform that enables parents to create personalized animated stories for their children:
- AI-powered animation generation from story ideas
- Custom character creation and personalization
- Story-to-video conversion
- Family-friendly content creation tools
- Video storage and sharing capabilities
3. User Accounts and Registration
3.1 Account Creation
To use our Service, you must create an account by providing accurate, current, and complete information. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
3.2 Eligibility
You must be at least 18 years old and have the legal capacity to enter into contracts in your jurisdiction. By using our Service, you represent and warrant that you meet these requirements.
3.3 Family Use
Our Service is designed for family use, allowing parents and guardians to create content for children. Children should only access the platform under adult supervision.
4. Subscription Plans and Billing
4.1 Subscription Model
Our Service operates on a subscription basis. Pricing and plan details are available on our website and may be updated from time to time.
4.2 Billing and Payment
Subscriptions are billed in advance. Payment processing is handled securely through Stripe. You authorize us to charge your designated payment method for all fees incurred.
4.3 Cancellation and Refunds
You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of your current billing period. We do not provide refunds for partial months or unused credits, except as required by law.
5. Acceptable Use Policy
5.1 Permitted Use
You may use our Service only for legitimate purposes, including:
- Creating animated stories for personal and family enjoyment
- Generating family-friendly content for your children
- Sharing created content with family and friends
5.2 Prohibited Activities
You agree not to:
- Use the Service for any illegal, harmful, or unethical purposes
- Generate content that violates intellectual property rights
- Create inappropriate or harmful content involving minors
- Use the Service to create misleading or deceptive content
- Attempt to reverse engineer, modify, or compromise the Service
- Share your account credentials with unauthorized parties
- Generate content that promotes hate speech, violence, or discrimination
5.3 Content Responsibility
You are solely responsible for all content you create or generate using our Service. You must ensure that your use complies with all applicable laws, regulations, and third-party rights.
6. Intellectual Property Rights
6.1 Your Content
You retain ownership of all content you provide to our Service, including story ideas and character descriptions. By using our Service, you grant us a limited license to process, analyze, and generate content based on your inputs.
6.2 Our Platform
The Service, including its software, algorithms, user interface, and all related intellectual property, is owned by Storytella, LLC and protected by copyright, trademark, and other laws.
6.3 AI-Generated Content
Content generated by our AI systems based on your inputs is provided for your personal use. However, you acknowledge that AI-generated content may not be eligible for copyright protection and should be reviewed before sharing publicly.
7. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
8. Third-Party Services and Integrations
Our Service integrates with various third-party platforms and APIs, including:
- AI service providers for animation generation
- Payment processors for billing and subscription management
- Cloud infrastructure providers for hosting and data storage
Your use of these integrated services is subject to their respective terms of service and privacy policies.
9. Service Limitations and Availability
9.1 Service Availability
We strive to maintain high service availability but cannot guarantee uninterrupted access. We may temporarily suspend or restrict access for maintenance, updates, or other operational reasons.
9.2 AI Limitations
Our AI-powered features are continuously improving but may occasionally produce unexpected results. You should review all AI-generated content before use or sharing.
9.3 Usage Limitations
We may impose reasonable usage limitations to ensure fair access and service quality for all users. Excessive usage may result in additional charges or service restrictions.
10. Disclaimers and Limitation of Liability
10.1 Service Disclaimer
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STORYTELLA, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.
11. Indemnification
You agree to indemnify, defend, and hold harmless Storytella, LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of the Service or violation of these Terms.
12. Termination
12.1 Termination by You
You may terminate your account at any time by following the account deletion process in your account settings or by contacting our support team.
12.2 Termination by Us
We may terminate or suspend your account immediately if you violate these Terms, engage in fraudulent activity, or for other legitimate business reasons.
12.3 Effect of Termination
Upon termination, your right to use the Service will cease immediately. We may delete your account data according to our data retention policies, though some information may be retained as required by law.
13. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or your use of the Service will be resolved through binding arbitration or in the appropriate courts.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the modified Terms.
15. Contact Information
If you have questions about these Terms of Service, please contact us:
16. Miscellaneous
16.1 Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Storytella, LLC regarding the Service.
16.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
16.3 Assignment
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.